Terms of Service
Family.Reunions.app
Effective Date: [DATE]
Last Updated: [DATE]
1. Agreement to These Terms
These Terms of Service ("Terms") are a legal agreement between you and [COMPANY LEGAL NAME] ("we," "us," or "our"), governing your access to and use of Family.Reunions.app and all related services (collectively, the "Service").
By creating an account, joining a family space, or otherwise using the Service, you agree to be bound by these Terms and our Privacy Policy, Acceptable Use Policy, and Cookie and Session Notice, each of which is incorporated by reference. If you do not agree, do not use the Service.
2. Eligibility and Account Types
2.1 Independent Accounts (Age 13 and Over)
You must be at least 13 years of age to create an independent account on Family.Reunions.app, whether through email and password, magic link, Sign in with Google, or Sign in with Apple.
By registering independently — through any method — you confirm you meet this age requirement. We collect date of birth during account creation or first sign-in to verify eligibility. OAuth providers (Google, Apple) enforce their own 13+ minimum, but do not share age data with us, so this verification step is required even for OAuth sign-ins.
If you are between the ages of 13 and 17, you represent that your parent or legal guardian has reviewed these Terms and consents to your use of the Service.
2.2 Guardian-Linked Accounts (Under Age 13)
Children under 13 may participate in the Service through a guardian-linked account, which must be created by a parent or legal guardian who is already a verified member of the family space. A child cannot self-register and cannot sign in using Google or Apple OAuth (which also require users to be at least 13). Guardian-linked accounts use a username and password set by the parent or guardian.
The parent or guardian must:
- Initiate account creation from within their own authenticated account
- Provide the child's display name, a username, and a password for the child's account
- Provide the child's date of birth
- Accept the consent declaration confirming they are the child's parent or legal guardian and consent to the collection and use of the child's information as described in our Privacy Policy
By creating a guardian-linked account, the parent or guardian agrees to:
- Take legal responsibility for the child's use of the Service and compliance with these Terms
- Ensure the child uses the Service consistently with these Terms and our Acceptable Use Policy
- Supervise the child's activity as appropriate for the child's age and maturity
- Promptly notify us at [LEGAL CONTACT EMAIL] if the child's account is being used in violation of these Terms
Guardian-linked accounts have restricted capabilities: they cannot create events, cannot send direct messages to event guests, and cannot hold administrative roles. Their profile and privacy settings are managed by the parent or guardian.
2.3 Conversion at Age 13
When a guardian-linked account holder turns 13, the Service will offer the option to convert to an independent account. Upon conversion, the account holder confirms their credentials and may optionally link an OAuth provider or update their contact email. The parental link is removed on conversion; ongoing parental access to account settings and activity is not retained unless the account holder chooses to share it.
2.4 No Unauthorized Minor Accounts
We do not knowingly permit children under 13 to self-register or to authenticate via Google or Apple OAuth. If we discover that a child under 13 has created an independent account by misrepresenting their age, we will suspend the account and notify the family administrator. Misrepresenting age during registration is a violation of these Terms.
3. Your Account
3.1 Accurate Information
You agree to provide accurate, current, and complete information when creating your account, including truthful confirmation of your age. This applies equally to email/password sign-ups and OAuth sign-ins.
3.2 OAuth Sign-In
If you sign in using Google or Apple, your authentication on the provider's side is governed by their respective terms of service and privacy policies. You remain bound by these Terms regardless of which authentication method you use. You are responsible for the security of your Google or Apple account, as its compromise would allow access to your Family.Reunions.app account.
If you sign in with Apple and choose to hide your email address, Apple will provide us with a private relay address. You should be aware that this means we cannot contact you at your real email address — all transactional emails (event invitations, family notifications) will be sent to the relay address.
3.3 Account Security
You are responsible for the confidentiality of your credentials and for all activity under your account. Notify us immediately at [LEGAL CONTACT EMAIL] if you suspect unauthorized access.
3.4 One Account Per Person
You may not create more than one personal account. Family administrators may manage multiple family spaces as permitted by the Service.
3.5 Account Transfers
Accounts are personal and non-transferable. You may not sell, transfer, or assign your account to another person.
4. Family Spaces and Access
4.1 Private and Invitation-Only
Family spaces are private. No one can join a family space simply by signing up — all access requires explicit approval through a family invitation, managed by a family administrator. This applies to every account type.
4.2 Family Administrators
Each family space has one or more administrators ("Family Admins") responsible for managing membership, roles, permissions, and content within their space. Family Admins are responsible for ensuring that their family members — including any children with guardian-linked accounts — use the Service in accordance with these Terms.
4.3 Roles and Permissions
The Service uses a role-based permission system. Capabilities depend on the role assigned within a family space (Member, Organizer, Historian, or Family Admin). Guardian-linked accounts are limited to Member-level capabilities as described in Section 2.2.
4.4 Guest Access
Guests may be invited to attend specific events. Guest access is intentionally narrow and event-scoped. Guests do not gain access to the family directory, family tree, general family content, or direct messaging outside the event context.
5. Your Content
5.1 You Own Your Content
You retain all intellectual property rights in the content you upload, submit, or create through the Service ("Your Content"). We claim no ownership over Your Content.
5.2 License You Grant Us
By uploading or submitting content, you grant [COMPANY LEGAL NAME] a limited, non-exclusive, royalty-free, worldwide license to host, store, reproduce, display, and transmit Your Content solely as necessary to operate and provide the Service to you and the other authorized members of your family space. This license ends when Your Content is deleted from the Service.
5.3 Your Responsibility for Content
You are solely responsible for Your Content, including its legality, accuracy, and appropriateness. By uploading content, you represent and warrant that:
- You have the right to upload and share it
- It does not infringe any third-party intellectual property, privacy, or publicity rights
- It does not violate any applicable law or our Acceptable Use Policy
- Where Your Content includes images, audio, or information about other people — including children — you have appropriate authority or consent to share it within your family space
Parents and guardians are responsible for content uploaded through or associated with a guardian-linked account.
5.4 Content Removal
We reserve the right to remove content that violates these Terms or our Acceptable Use Policy. Family Admins may also remove content within their family space independently.
6. Acceptable Use
Your use of the Service must comply with our Acceptable Use Policy, incorporated into these Terms by reference. You agree not to use the Service in any unlawful, harmful, deceptive, harassing, or abusive manner. Violations may result in content removal, account suspension, or permanent termination.
7. Third-Party Services
The Service integrates third-party tools including:
- Google LLC — Sign in with Google (OAuth authentication)
- Apple Inc. — Sign in with Apple (OAuth authentication)
- Jitsi Meet (8x8, Inc.) — video conferencing
- Backblaze B2 — media file storage
- TwicPics — image delivery and optimization
- YouTube (Google LLC) — embedded video playback where shared via link
- Email delivery providers — transactional email
- OVHcloud — hosting infrastructure
Your use of features powered by these services is subject to the applicable third-party terms and privacy policies. We are not responsible for the availability, practices, or content of third-party services.
Apple App Store note: If you access the Service through an iOS application, and that application supports any third-party social login, Apple's App Store guidelines require that Sign in with Apple also be offered. This is enforced at the app level, not at this website.
8. Subscription and Payment
[SUBSCRIPTION AND PAYMENT TERMS TO BE ADDED BEFORE LAUNCH.
This section will describe: any free tier or trial period; available subscription plans and their features; pricing and billing cycle; the third-party payment processor used; auto-renewal terms and how to cancel; refund policy; and what happens to a family space and its content if a subscription lapses.
Do not charge users or present paid plans until this section is finalized.]
9. Intellectual Property
All software, design, text, graphics, trademarks, and other materials comprising the Service — other than Your Content — are owned by or licensed to [COMPANY LEGAL NAME] and are protected by applicable intellectual property laws. These Terms grant you no rights to our intellectual property beyond the limited right to use the Service as described here.
10. Copyright and DMCA Notices
If you believe that content on the Service infringes your copyright, send a written DMCA takedown notice to [LEGAL CONTACT EMAIL] including: a description of the copyrighted work; the location of the allegedly infringing material; your contact information; a good-faith belief statement; a statement under penalty of perjury that the information is accurate and you are authorized to act; and your physical or electronic signature.
11. Termination
11.1 Termination by You
You may close your account at any time through your account settings or by contacting us at [LEGAL CONTACT EMAIL]. Closing an account linked to Google or Apple OAuth will not affect your Google or Apple account. A parent or guardian may close a child's guardian-linked account at any time in the same manner.
11.2 Termination by Us
We may suspend or permanently terminate access for violations of these Terms, our Acceptable Use Policy, or applicable law. We will generally provide notice before action but may act immediately for serious violations — particularly those involving illegal content, content that endangers children, or conduct posing an immediate risk to other users.
11.3 Effect of Termination
Upon termination, your right to use the Service ceases immediately. Sections 5, 9, 12, 13, 14, and 15 survive termination.
12. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
We do not warrant that the Service will be uninterrupted or error-free, that family media or communications will be preserved indefinitely without risk of loss, or that video call quality will meet any particular standard. You are responsible for maintaining your own backups of any content you consider irreplaceable.
13. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, [COMPANY LEGAL NAME] AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE.
IN NO EVENT WILL OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE GREATER OF: (A) THE TOTAL AMOUNTS YOU PAID TO US IN THE TWELVE MONTHS IMMEDIATELY PRECEDING THE CLAIM, OR (B) ONE HUNDRED US DOLLARS ($100).
SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIABILITY EXCLUSIONS. IF THOSE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE MAY NOT APPLY AND YOU MAY HAVE ADDITIONAL RIGHTS.
14. Indemnification
You agree to defend, indemnify, and hold harmless [COMPANY LEGAL NAME] and its officers, directors, employees, agents, and licensors from and against any claims, damages, liabilities, losses, and expenses (including reasonable attorneys' fees) arising from: (a) your use of the Service in violation of these Terms; (b) Your Content; (c) your violation of any rights of another person; or (d) your violation of applicable law. Parents and guardians are responsible for indemnifying us with respect to the conduct of their guardian-linked child accounts.
15. Governing Law and Disputes
These Terms are governed by the laws of the State of [STATE], United States, without regard to conflict-of-law provisions. Any dispute arising out of or relating to these Terms or the Service will be subject to the exclusive jurisdiction of the state and federal courts located in [COUNTY, STATE].
16. Changes to These Terms
We may modify these Terms at any time. For material changes, we will provide at least 14 days' advance notice by email to Family Admins or by a prominent notice within the Service. Continued use after the effective date constitutes acceptance. If you do not agree, you must stop using the Service before the effective date.
17. General Provisions
- Entire Agreement. These Terms, together with the Privacy Policy, Acceptable Use Policy, and Cookie and Session Notice, constitute the entire agreement between you and us regarding the Service.
- Severability. If any provision is found invalid or unenforceable, it will be limited to the minimum necessary, and the remaining provisions continue in full force.
- No Waiver. Failure to enforce any right or provision is not a waiver of that right.
- Assignment. You may not assign your rights or obligations without our prior written consent. We may assign our rights freely, with notice to you.
- Force Majeure. We are not liable for failures or delays caused by circumstances beyond our reasonable control.
18. Contact Us
[COMPANY LEGAL NAME]
[Mailing address, if applicable]
[LEGAL CONTACT EMAIL]